Shipping is free within Croatia for ordered products with a total value of more than 200.00 kn. Besides Croatia, we also offer free shipping in EU for all orders over €250. For values less than this amount, the shipping cost is an additional charge in the price according to the rates published below - Delivery by weight of shipment.
We perform the delivery of products ordered through our online store in collaboration with the best quality delivery service, according to the principle "door to door". Delivery will be charged according to the weight of the package. There is no minimum order value.
In most cases, delivery takes 24 to 48 hours except for the islands where the goods are delivered only a few times a week. Delivery will be made only on weekdays from Monday to Friday.
One of the most interesting services is payment on delivery (within Croatia) where you pay for selected products upon delivery of the package.
Upon receiving the confirmation of payment, your order will be delivered to your address within 24 to 72 hours for items that we have in stock. Items that we do not have in stock are delivered within 10 to 15 working days depending on the current availability of items from suppliers. In case of inability of the delivery of the ordered items or moving the date of delivery, the customer will be informed via email or phone about existing problems and arrange a new delivery date or return the amount paid . Recipient certifies each shipment and signs the delivery note after receiving the shipment. According to the provisions of the Law of Obligations, certifying mailing lists by the recipient is considered that the shipment delivered undamaged and thereafter the carrier is free from any subsequent liability.
Delivery of packages to the recipient and the ransom charges is organized as follows:
- Telephone announcement of package delivery to the recipient from the delivery service
- Arrival on recipient's address and leaving the notification of the arrival of the package to the recipient
- If necessary, a maximum of two repeated notices and attempted delivery of the package to the recipient
- Delivery of package on the recipient's address
- Billing ransom (cash on delivery) from the recipient